PSE&G Service Restoration Update – Sunday, November 11, 2012 at 9:30 p.m.
— 130 outages remain from Hurricane Sandy. Power has now been restored to 99.9 percent of the 1.7 million customers impacted.
— 740 outages remain from the Nor’easter Wednesday night.
- PSE&G is working to complete restoration to these remaining customers in Union, Middlesex and Somerset counties, which experienced high winds along the Watchung Mountains during the hurricane and the largest snowfall during the Nor’easter. Most of these outages result from localized issues that were not corrected when a system or circuit outage was restored. These include damaged electrical service lines that lead from the pole to a customer’s home or business.
- Advice for customers: If your neighbors have had their power restored and you are still out, please call customer service at 1 800-436-7734. If our automated system indicates that power has been restored to your area and you have no power, please follow the prompts to place a new “no power” order. If the system states that your order already is registered, there is no need to place a new one. Unless customers call to report an outage, PSE&G may not know that there is still an issue at a particular location.
- Since service restoration began, PSE&G has replaced at least 2,500 poles and 1,000 transformers, as well as cut down 41,000 trees, to repair widespread damage from the hurricane. Contrary to rumors, PSE&G has ample supplies of poles and other equipment on hand.